1. General Policy
Payments made for the following services are generally non-refundable once the service has been delivered or accessed:
- Premium Memberships
- Resume Services
- AI Credits
- Employer Plans
- Featured Job Listings
2. Eligible Refunds
Refund requests may be approved if:
- Duplicate payment occurred.
- Payment was processed incorrectly.
- Technical issues prevented service delivery.
- The purchased service was never activated.
3. Non-Refundable Cases
Refunds will not be provided for:
- Change of mind after purchase.
- Partial use of a subscription.
- Incorrect plan selection by the user.
- Violation of platform policies.
- Failure to use purchased services.
4. Refund Request Process
To request a refund, please provide:
- Registered Email
- Payment ID
- Transaction Date
- Reason for Refund
- Supporting Documents (if applicable)
SEND REFUND REQUESTS TO info@srjjobsearch.com
5. Processing Time
3–5 Business Days
Refund request review time
Refund request review time
7–10 Business Days
Approved refund processing time
Approved refund processing time
6. Subscription Cancellation
Users may cancel recurring subscriptions at any time.
Cancellation prevents future billing but does not automatically qualify for a refund of the current billing period.
7. Policy Updates
JobNest reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page.
Contact Information
For billing or refund assistance, contact our billing support team:
Need Help With a Refund?
Our billing team is ready to assist you. Contact us with your payment details.